June 3, 2024 – AKRON, OH - McAulay Smith successfully recruited Stephen Avila to be Vice President, Customer Care for a leading investor-owned utility.
Stephen was recruited from Macy’s where he spent 26 years holding strategic leadership roles with his last being the Global Head of Customer Service.
He earned a Bachelor’s in Business Administration and Management from University of Arizona.
Steve Smith managed the search.
The McAulay Smith Firm is a performance-based retained executive search firm that partners with clients to recruit for executive management positions. Established in 1995, The McAulay Smith Firm has completed over 940 engagements for numerous client companies in 32 states and 10 countries.